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Terms & Conditions

Last Updated: 14 April 2025  ·  Effective: 14 April 2025

1. Definitions

In these Terms and Conditions:

2. Acceptance of Terms

By engaging Meridian Cusp for advisory services, submitting an enquiry through our website, or entering into an engagement letter, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you should not proceed with an engagement.

Engagements are available to individuals and organisations with the legal capacity to enter contracts. Our services are directed to business principals and are not offered to individuals under the age of 18.

3. Service Description

Meridian Cusp offers business advisory services focused on business turnaround, situation assessment, recovery advisory, and stakeholder communication preparation. These services are advisory in nature. We provide structured thinking, written assessments, and ongoing advisory input. We do not provide legal, accounting, or regulated financial advice.

Our services are available to businesses in Malaysia. Engagements with clients outside Malaysia are considered on a case-by-case basis and subject to a separate arrangement.

4. Engagement Commencement and Scope

Each engagement is defined by an engagement letter or scope document which sets out the services to be provided, the deliverables, the timeline, and the fee. No engagement is deemed to have commenced until both parties have agreed to the engagement letter in writing.

Any changes to the scope of an engagement must be agreed in writing before additional work is undertaken. We will not expand the scope of an engagement without a formal agreement on the additional fee and deliverables.

5. Fees and Payment

Fees for each engagement are stated in the engagement letter and are denominated in Malaysian Ringgit (MYR). Our standard fees are:

Payment is due within 14 days of invoice. We accept payment by bank transfer to details provided in the invoice. Where a Client's cash position makes standard payment terms difficult, we are open to discussing alternative arrangements, which must be agreed in writing before commencement.

Late payment beyond 30 days may result in suspension of the engagement until payment is received.

6. Confidentiality

All information shared with Meridian Cusp in connection with an engagement is treated as confidential. We will not disclose Client information to any third party without the Client's written consent, except where required by law or regulation. A formal confidentiality agreement is signed before any sensitive information is exchanged.

Clients are likewise requested to treat our working methods, frameworks, and unpublished materials as confidential.

7. Intellectual Property

Deliverables produced during an engagement become the property of the Client upon full payment of the applicable fees. Meridian Cusp retains ownership of its underlying methodologies, frameworks, and general intellectual property, which are not transferred by virtue of an engagement.

Clients may use deliverables for internal business purposes. Deliverables may not be published, shared with third parties as a commercial product, or presented as the Client's own intellectual work without our written consent.

8. Disclaimers

Our advisory services are provided based on information available to us at the time of the engagement. We do not warrant that our assessments or recommendations will produce any specific outcome. Business situations are complex and outcomes depend on many factors beyond our control or knowledge.

Our services do not constitute legal advice, accounting advice, or regulated financial advice. Where a situation requires such advice, Clients should engage appropriately qualified and regulated professionals.

9. Limitation of Liability

To the extent permitted by law, Meridian Cusp's total liability to a Client in connection with any engagement is limited to the fees paid by the Client for that engagement. We are not liable for indirect, consequential, or speculative losses, including lost profits, arising from or in connection with our services.

Nothing in these Terms limits our liability for fraud, wilful misconduct, or any liability that cannot be limited under applicable Malaysian law.

10. Termination

Either party may terminate an engagement by providing 14 days' written notice. Upon termination, the Client is liable for fees for services rendered up to and including the termination date. For monthly engagements, fees for any month in which termination falls are payable in full.

We may terminate an engagement immediately where a Client acts in a manner that is materially dishonest, where information provided is found to be materially misleading, or where continuing the engagement would put us in breach of applicable law.

11. Governing Law and Disputes

These Terms and any disputes arising from or related to our engagements are governed by the laws of Malaysia. The courts of Malaysia have jurisdiction over any disputes. We encourage parties to attempt informal resolution before commencing formal proceedings and are open to mediation as an alternative to litigation.

12. General

These Terms, together with the relevant engagement letter, constitute the entire agreement between the parties on the subject matter of the engagement. If any provision is found to be unenforceable, the remaining provisions continue in full force. Failure to enforce any provision at a given time does not waive the right to enforce it in future.

These Terms may be updated from time to time. The version in force at the time of an engagement commencement is the version that governs that engagement.

13. Contact

For any questions about these Terms: